Satchel ('Satchel', 'we', 'us') takes the protection of privacy very seriously. This notice describes how we collect, use, and handle your personal data. It also describes your data protection rights, including a right to object to some of the processing which Satchel carries out. More information about your rights, and how to exercise them, is set out in the 'Your rights?' section below.
This notice applies to the information Satchel collect from parents and their children when they use Satchel Classes.
Teachercentric Ltd will be the data controller for the personal data which is hosted in Satchel Classes. For information on how personal data is processed in our flagship application, Satchel One, please see the Satchel One privacy notice here.
We are Satchel, our flagship product, Show My Homework, was launched in 2011 by former assistant head teacher, Naimish Gohil, who had a vision to transform the way homework and technology was approached in schools. Our software is now used in over 1 in 3 secondary schools in the UK and in 23 countries across the world, making a difference to the lives of millions of students and parents.
Satchel Classes is the new service that aims to democratise access to catch-up learning and work experience opportunities by providing free and low-cost classes for students around life skills, careers guidance and curriculum support, broadening their horizons and supporting them in learning new skills throughout school and beyond.
The website www.teamsatchel.com, and Satchel apps in the UK are run by Satchel.
We collect and process the following information:
Sometimes, we receive information about you from third parties. This may include, information from publicly available sources such as LinkedIn and in some cases obtaining information (such as email contact lists) from data suppliers.
We process this data for the following purposes:
Classes and our website, messages and other types of communications, like two factor authentication and resetting your password.
As required by Satchel to conduct our business and pursue our legitimate interests, in particular:
Where you give us consent:
For purposes which are required by law:
|Hubspot / based in the United States||Marketing automation / company updates / product information|
|Zoom (European Data Centres only)||Webinars and Classes|
|Send In Blue / based in France||Marketing automation / company updates / product information|
|Amazon Web Services (AWS) / based in Ireland||Product Database (including personal data from school MIS)|
|New Voice Media / England||Call recording software for training and quality purposes|
|Stripe / Ireland||Online payment provider|
|Zapier / United States||Marketing automation|
In connection with the purposes identified above, your personal information may be transferred outside the UK and the European Economic Area ('EEA'), including to the United States. Where information is transferred outside the UK or EEA that is not subject to an adequacy decision by the EU Commission, information is adequately protected by EU Commission approved standard contractual clauses, or a vendor's Processor Binding Corporate Rules. For more information on the transfer mechanism used, please contact us at the details set out below. We are also aware of the CJEU ruling “Schrems II” and have reviewed our international transfers to ensure we no longer rely on EU-US Privacy shield as the basis for any of our International Transfer to the USA.
|Hubspot / based in the United States||Standard Contractual Clauses (SCC)|
|Zapier / United States||Standard Contractual Clauses (SCC) & Binding Corporate Rules (BCR)|
|Zoom||SCC (and Configured to use European Data Centres only).|
For non-Satchel Classes users (such as prospects and business contacts) we will process and store personal data while we are in contact with you with relevant information on our services. If we have not contacted you for a period of 2 years your data will then be removed from our system automatically.
If you have opted out to your data being processed or have chosen to close your Satchel Classes account we will delete your data within 28 days of your opt out being received.
Sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time.
Reasons we might retain some information for longer periods of time include security, fraud prevention, financial record-keeping, complying with legal or regulatory requirements.
Where required by applicable law or regulation, you have the right to ask us for a copy of your personal information; to correct, delete or restrict (stop any active) processing of your personal information; and to obtain the personal information you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this information to another controller.
In addition, you can object to the processing of your personal information in some circumstances (in particular, where we don't have to process the information to meet a contractual or other legal requirement, or where we are using the information for direct marketing). These rights may be limited, for example if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to any request you make.
To exercise any of these rights - or get a copy of our legitimate interest balancing tests - you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to an information protection authority where you live, work or where you believe a breach may have occurred.
For the provision of information marked as mandatory when you register to use Satchel Classes, if such information is not provided, then you will not be able to use the service. All other provision of your information is optional. If you do not provide such information, our provision of certain services to you may be detracted from.
Our Data Protection Officer and data protection representatives can be contacted directly here:
By email: DPO@teamsatchel.com
By Mail: Data Protection Officer 3rd Floor, 65 Clerkenwell Road, London, EC1R 5BL, United Kingdom